Our Commitment.

Better than BPO

Our mission is to help entrepreneurs scale and grow their businesses quickly and cost-effectively. We’re passionate about serving small businesses and growing ventures because we are entrepreneurial veterans.

CallTastic is a shared vision amongst entrepreneurs to create a different kind of outsourcing provider. We provide real solutions for growing ventures with integrity, conviction, teamwork, and discipline. And we have fun along the way.

Our Core Values

1

CONVICTION

Be bold! We believe if you’re going to do something, then do it well. We are passionate and strive to give our best in everything we do.

We never underestimate anyone’s contribution to the end goal. We make commitments with care, and everything related to our employees, partners, and customers is of the utmost priority.

2

CUSTOMER-CENTRIC

We are a customer-driven organization. All matters related to our clients and their customers are always of the utmost priority. Every customer has a story. We strive to make that story a little better however we can.

3

INTEGRITY

We’re honest, transparent, and committed to doing what’s best for our employees, partners, and our company. We hold ourselves to the highest standard of ethics and are compliant with all regulations. We openly collaborate in pursuit of the truth. We have no tolerance for politics, hidden agendas, or deceitful practices.

4

INNOVATION

Learning is a perpetual process. We learn from our mistakes and shortcomings. We accept and share feedback openly, without consequence or judgement, holding ourselves and others accountable.

Our environment is one of continuous improvement, discovery, and learning. This is how we ensure our employees and clients get the best version of ourselves.

5

COMMUNITY

All of our employees contribute to our success through unity and teamwork. We are committed to building an encouraging, caring, and supportive environment.

We share a responsibility to support our team members and enrich their lives. While there’s always a time and place to celebrate individual accomplishments, no single person is bigger than the team.

6

FUN

We value structure, discipline, and professionalism. That doesn’t mean we need to be stuffy and boring. Work hard, play hard. Revel in your work. Have fun. Go ahead, and have a little weirdness.

Who We Work With

Startups & Growing Ventures Exclusively

We only work with startups and small businesses because we like helping driven people succeed. We’ve been where you are, so we know what you need to help your business scale and grow.

We get excited when we partner with a progressive company like yours, a company with leadership concerned about creating a culture, not just a cubby.

We work with small businesses and startups ready to grow and scale but don’t necessarily know how to get started or what they need.

We understand that small businesses struggle with resources to invest in an internal team dedicated to customer support. Our outsourcing services allow you to focus your resources elsewhere while we handle all your customer service needs.

And that’s why we are better than BPO -because you need a service designed with the needs of a small business in mind. You need a service provider that understands how to get your business from ground zero to launch. The sky’s the limit!

Don’t Hire Us If

  • You have it all under control.
  • Your customers can’t be served better.
  • You don’t want to grow your business.
  • You think real business leaders don’t ask for help.
  • You’ve never heard of work-life balance.
  • You are literally. Amazing. At. Everything.

Although If

  • You have more ideas than you have time to implement.
  • Your time is better spent growing your business.
  • You are currently doing at least 3 other things.
  • You are growing.
  • You could grow faster with people and a plan.
  • You need access to experts. Like yesterday.
  • You are now doing at least 4 other things while you read this.

Who we’re proud to work with

Our Approach

Here’s the thing.

 

We don’t expect you to have all the answers. We don’t even expect you to have all the questions. You’re a startup, a growing venture. Not a Fortune 500. We get you.

You’re our kind of people.

And we know you don’t have the time. We’ve made it our business to perfect customer support, freeing up your time to focus elsewhere.

That’s why we take a consultative approach to managing your Customer Experience Strategy. We work alongside your leadership to understand your customer’s needs and provide revenue-generating solutions centered around superior customer service.

Download a free Case Study on how we helped one of our featured clients reduce cost, improve quality, and transform their service experience.

Better than BPO.

We don't expect you to have all the answers. We don't even expect you to have all the questions. You're a startup, a growing venture. Not a Fortune 500. We get you.

You're our kind of people.

We know you don't have the time or resources you need. We've made it our business to perfect customer support, providing you the resources you need, and freeing up your time so you can focus elsewhere.