We provide solutions.
Exclusively for Startups & Growing Ventures
And what you need is so much more than a traditional outsourcing provider.
We work with you to create foundational operational systems that help you scale and grow your business farther than you thought possible.
Our Solution-Oriented Approach
We Create a Partnership
You need a partner, someone who finds outside-the-box solutions for your growing pains. We work with progressive startups and growing ventures to find solutions that align with your company’s culture.
Our consultatitve approach is not an upcharge. Instead, it’s part of the holistic approach we use to help you scale your business, no matter where you are in the business model.
You can tell us what you need, or you can ask us to help you figure it out. At CallTastic, you don’t have to have all the answers, and you don’t have to know all the questions to ask because we work alongside you turning your growing pains into grown opportunities.
Inbound and Outbound Sales
Customer Care and Service
Retention & Loyalty Programs
New Customer Welcome
Product, App & Software Support
B2B Product, App, & Software Support
Company Help Desk
Tier 2 & Advanced Technical Support
Digital Customer Experience
Email Service & Support
Online Reviews & Reputation Management
Media & Marketing
Social Media Marketing and Engagement
Data Entry & Validation
Our Hindsight Helps You See 20/20.
Avoiding mistakes is the idea, right? Of course, you can’t avoid every wrong turn, but we make sure you have the right map and are headed in the right direction.
We are business veterans who have been where you are right now and help you avoid some of the mistakes we once made.
Actionable Data Makes The Solutions Specific & Testable.
We have decades of data analytics experience in the entrepreneurial world. Although intuition has its place in decision-making, you need technology that helps you analyze data quickly and cost-effectively.
We use CXOne, the leader in cloud contact center software, and Guru, a knowledge management system, because with smarter technology and better expertise, we have the tools you need to provide superior customer service.
We give you data-driven solutions you can use in real-time to generate more revenue and reduce your operational costs. That’s why we developed our Custom Analytics Engine to deliver actionable data to your leadership.
Better than BPO.
We don't expect you to have all the answers. We don't even expect you to have all the questions. You're a startup, a growing venture. Not a Fortune 500. We get you.
You're our kind of people.
We know you don't have the time or resources you need. We've made it our business to perfect customer support, providing you the resources you need, and freeing up your time so you can focus elsewhere.